Refund policy

Money-Back Guarantee — SkinMode™

We stand behind the quality of every SkinMode™ product. If you are not fully satisfied, you are protected by our 90-Day Money-Back Guarantee.

Eligibility

• Applies to purchases made directly through skinmode.com.
• Orders must be within 45 days from the original purchase date.
• One refund per order.

How to Request a Refund

Please contact our support team with your order number:

 Email: info@skinmode1.com
Phone: +1 (661) 247-9184

Once your request is reviewed, we will issue your refund to your original payment method.

Refund Conditions

• Used or opened products are acceptable for refund.
• Shipping costs are not refundable.
• Refunds may take 3–10 business days to appear depending on your bank or payment provider.

Exclusions

This guarantee does not apply to:

• Purchases made from third-party marketplaces or resellers.
• Final sale or promotional bundle items unless they are damaged or defective.